At Jem’s Carpet and Tiles, we provide professional cleaning services for various types of rugs. Customers are guaranteed amazing results at an affordable cost. We aim to offer the best cleaning solution based on the safest cleaning method for your family and pets. We provide fast drying times and friendly solutions, which means that you will not have to get worried about mould or chemical build up. This will translate to a healthier and cleaner rug!

Cleaning Specialists and Professionals

Jem's and her team of cleaners are fully trained and qualified. Our accreditations include:
Certificate 3 (Carpet Cleaning Operations)
WoolSafe Accredited Service Provider
IICRC - Carpet Cleaning, Hard Floors Cleaning, Water Restoration Technician, Carpet Repairs
and Colour Restoration

Safety and Health

Our solution based cleaning provide the fastest, safest and environmentally safe cleaning for you, your family and your pets. We will only use products that we are happy to use in our own homes.

Public Liability Insurance

We are fully insured - including Public Liability and Workers Compensation

Great Value for Money

As a full service provider, we provide excellent value for money for the works we undertake. There are no nasty surprises with Jem's - all works are thoroughly inspected and pricing confirmed before we start.

High Quality Equipment

Our high end equipment is designed to give maximum results whilst still being able to access houses, units and high rise apartments.

100% Guaranteed Satisfaction

team

Jem’s Carpet and Tiles Terms and Conditions

IMPORTANT! THESE TERMS OF SERVICE (TOS) GOVERN YOUR USE OF THIS SITE, OUR BUSINESS PRACTICE, OUR GUARANTEES AND HOW WE DO BUSINESS WHICH IS PROVIDED BY JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) BY ACCESSING THIS SITE AND OUR PRODUCTS AND SERVICES, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF USE. THESE TERMS OF USE ARE SUBJECT TO CHANGE BY JEM’S CARPET AND TILES (HTTP://WWW.JEMSCARPETANDTILES.COM.AU/) AT ANY TIME AT ITS SOLE DISCRETION. YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS OF USE REGULARLY.

Access To This Site

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE, FALLS WITHIN THE CHILD ONLINE PRIVACY ACT (COPPA) AND IS NOT MONITORED AS DOING SO.

To access this site or the resources and services it has to offer, you may be asked to provide certain registration details or other information. As a condition of your use of this site that all the personal and contact information you provide on this site will be correct, current, and complete. If JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) believes the personal and contact information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources and services, including those provided by third party publishers using JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) to deliver their goods and services and to terminate or suspend your access at any time, without notice.

Restrictions On Use

You may use this site for purposes expressly permitted by this site. You may not use this site for any other purpose, including any commercial purpose, without JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) express prior written consent. For example, you may not (and may not authorise any other party to) (i) co-brand this site, or (ii) frame this site, or (iii) hyper-link to this site, without the express prior written permission of JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ). For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site. You agree to cooperate with JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) in causing any unauthorised co-branding, framing or hyper-linking immediately to cease.

Refund Policy:

JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) offers a 7 day satisfaction guarantee for your FIRST 7 days of service. If you request a refund in writing through email and in writing sent via normal mail/post within your first 7 days of service we will provide a refund providing you grant us access to try and rectify any affected areas. Any refund request must be received within 3 days from the date we undertook the cleaning. All such requests must be placed by posting a letter in the post to: JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ). In a refund request you MUST include the following.

The date and time the original cleaning job was completed
Why you felt you needed to call us back to clean an area that was not to your satisfaction
Outline exactly how many areas were cleaned on the original service. You MUST include all areas or any refund will be terminated meaning you will NOT receive a refund
The areas in question, i.e. please state clearly the areas you are not happy with
Please include photos of the area in question making sure they are clear and taken in good light.
Be sure to write down the exact reasons why you are not happy with the cleaning service and be specific.

If you post any bad reviews relating to JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) a refund will not be given.
If you post any bad reviews about JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) after a refund is given you will be required to send us back the amount you were refunded for and any damages caused, including but not limited to:
(i) loss of income,
(ii) new business and
(iii) any legal fees.
No refunds will be provided after 3 days of our service being completed. No guarantee is offered after 3 days of our service being completed.

Proprietary Information

The material and content (hereinafter referred to as the “Content”) accessible from this site, and any other World Wide Web site owned, operated, licensed, or controlled by JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) is the proprietary information of JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) or the party that provided the Content to JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ), retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, reproduced, or transmitted in any way without the prior written consent of JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ), or unless authorised in writing elsewhere on our site, except that you may print out a copy of the Content solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modification or use of the Content except as expressly provided in these Terms of Use violates JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this site.

Hyper-Links

This site may be hyper-linked to other sites, which are not maintained by, or related to, JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ). Hyper-links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ). JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) has not reviewed any or all of such sites and is not responsible for the content of those sites. Hyper-links are to be accessed at the user’s own risk, and JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) makes no representations or warranties about the content, completeness or accuracy of these hyper-links or the sites hyper-linked to this site. Further, the inclusion of any hyper-link to a third-party site does not necessarily imply endorsement by JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) of that site.

Submissions (except podcasts)

You hereby grant to JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to distribute, deliver and display your Submissions and Content to your paid or free subscribers and prospects. Your Submissions and Content are defined as including but not limited to Directory Pages, Sales Pages, upsell and down sell pages, one time offer pages, membership episodes pages and related content, RSS Episodes and Related Content, on demand physical and print materials, email receipts, thank you pages, Bonus Thank You Pages and Related Content, remarks, suggestions, ideas, graphics, or other information communicated to or submitted to JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) in any format through this site, via email, and/or letter (together, hereinafter known as the “Submission”), and to deliver any Submission to your subscribers and prospects in any form, media, or technology now known or later developed. JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) will not be required to treat any Submission as confidential, and may distribute, deliver, and display any Submission to your subscribers and prospects without incurring any liability for royalties or any other consideration of any kind, and without incurring any liability as a result of distribution, delivery, and display of your Submission to your subscribers and prospects. You also grant JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) employees the right to access and review your submissions for the purposes of but not limited to; system maintenance, customer support, quality control, content review, copyright and digital millennium copyright act complaints and investigation, trademark infringement complaints, suspected illegal activities, content policy violation review and investigations, and other JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) policy violation investigations. JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.

Disclaimer

The Content is not necessarily complete and up-to-date and should not be used to replace any written reports, statements, or notices provided by JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ). Investors, borrowers, and other persons should use the Content in the same manner as any other educational medium and should not rely on the Content to the exclusion of their own professional judgment. Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your

goals.

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. The Content is provided “as is” and without warranties of any kind, either expressed or implied. JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, TITLE, OR NON-INFRINGEMENT. JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) does not warrant that the functions OR CONTENT contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) does not warrant or make any representation regarding use, or the result of use, of the content in terms of accuracy, reliability, or otherwise. The content may include technical inaccuracies or typographical errors, and JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) may make changes or improvements at any time. You, and not JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ), assume the entire cost of all necessary servicing, repair or correction IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete.

Trademarks

Trademarks, service marks, and logos appearing in this site are the property of JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) or the party that provided the trademarks, service marks, and logos to JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ). JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) and any party that provided trademarks, service marks, and logos to JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this site.

Restrictions on submissions, content, and rss, podcast, membership, product, and service offers sold and distributed using JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ )

You may not post, send, submit, publish, or transmit in connection with this site any material that:

You do not have the right to post, including proprietary material of any third party, any podcast which:
advocates illegal activity or discusses an intent to commit an illegal act
is vulgar, obscene, pornographic, or indecent
is sexually explicit, teaches or portrays sexual seduction in a promotional, accepting, or endorsing manner, is sexually provocative or sensual, contains nudity of any kind;
makes any kind of earnings claims;
includes alcohol, tobacco, drug or “natural high” products or promotional items;threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;infringes any intellectual property or other right of any entity or person, including violating anyone’s copyrights or trademarks or their rights of publicity;
violates any law or may be considered to violate any law;impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
advertises any commercial endeavour (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorised on this site;includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this site;
amounts to a ‘pyramid’ or similar scheme;
anything having to do with gambling which teaches it, promotes it, or endorses it; also anything having to do with poker or games commonly associated with gambling;
contains hyper-links to other sites that contain content that falls within the descriptions set forth above.
Although under no obligation to do so, JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) reserves the right to monitor use of this site to determine compliance with these Terms of Use, as well the right to remove or refuse any podcast, rss, membership product, and service offers you have submitted for any reason. Notwithstanding these rights, you remain solely responsible for the content of your submissions. You acknowledge and agree that neither JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) nor any third party that provides Content to JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) will assume or have any liability for any action or inaction by JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) or such third party with respect to any submission. We reserve the right to refuse to process sales or automate distribution and delivery of product, rss, podcast, membership, and service offers for any reason.

Security

Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) considers insecure, JEM’S CARPET AND TILES (HTTP://WWW.JEMSCARPETANDTILES.COM.AU/) will be entitled to require the password to be changed and/or terminate your account.

You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. JEM’S CARPET AND TILES ( HTTP://WWW.JEMSCARPETANDTILES.COM.AU/ ) reserves the right to investigate suspected violations of these Terms of Use.

Book a Clean

Book a clean now with Jem's Carpet & Tiles

Get a Quote