Carpet Cleaning

Carpet Cleaning Services

We provide both steam (HWS) extraction and dry (encapsulation) cleaning services. Depending on your individual needs and the type of carpet soiling present, we will select the technique that will give you the best result with minimal impact to your lifestyle.
We are a full service cleaning solutions service - all of our services include pre vacuuming, spot removal, stain treatment, cleaning, deodorising, anti bacterial treatment and with no hidden charges!

Encapsulation Cleaning

If Encapsulation Cleaning is the right method for you – then we will carefully mix a solution of environmentally friendly oxidation and encapsulation polymers to match your carpet soiling needs diluted with warm / hot water before applying these to your carpets with a high-end micro fibre pad.

Hot Water (Steam) Extraction Cleaning

If steam extraction is the best option for you, then we will apply a hypo allergenic environmentally sound carpet cleaning solution to your carpets that will begin to break down the soils. We then then use a hot water steam extraction wand to flush the carpet and remove the detergent and the soils.

Spot and stain removal

In addition to the two cleaning methods above, we provide spot and stain treatments using stain-specific chemicals to reduce or completely remove stains. These can include solvents to remove chewing gum, blu tack, glue, glitter glue and silly putty. For more difficult stains, we have specialist stain removers such as rust removers, tannin breakers, protein and enzyme dissolvers and other highly speciality products.

Pet stain treatments

Using the latest industry techniques, we can eliminate smells, reduce or even completely remove stains and help stop your four-legged friend returning to the same spot!

Carpet brightening

Some carpets develop dark grey / brown track marks in the main walkways. There is hope! Using a special mix of the latest polymers and specialised carpet treatment this browning can be dramatically reduced – if not completely removed.

And more

Minor carpet repairs

Our Method

When we attend your home or business to clean your carpets we first walk around and inspect the carpets to identify any problems or concerns that you may have. Once we have understood the scope of your needs we can then select the cleaning method that will give you the best results.

The first step in the cleaning process is to thoroughly vacuum your carpets using a high-end HEPA filtered upright vacuum cleaner to remove any loose dust and dirt in your carpet. This will lift up the carpet pile to allow a deeper clean.
All of our works are to Australian Standard 3733 (Carpet and Hard Floor Cleaning) 2019.

A vacuum cleaner

Carpet & Tile Cleaning Videos



Our client loves us because of our quality work

Jem is fantastic!! Today she cleaned the carpets of the commercial property we were renting. I was a bit worried the carpets might not come clean but Jem did her magic and they were looking great in no time. Can't thank you enough Jem

Leanne Van Dongen

Highly recommend. Carpets have been cleaned to perfection! For an old home, the carpets have never looked better! We used Jem's Carpet and Tiles service for our exit rental clean. Thank you so much for providing us with great service.

Lauren Pettis

Jem is a life saver! I used to do the typical hands and knees scrubbing the grout with bleach and getting annoyed at what an awful job it is. I was so excited when I came across Jem's advert in the local Little Aussie Directory! Our tiles have never looked so clean and the grout came up wonderfully clean! Jem is such a friendly, professional worker and I will highly recommend her to anyone that will listen. Thanks Jem

Angel Wood

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